Question 1

How does credit billing work? How many credits for an audiobook?

Accepted Answer

Billing is transparent and character-based. New users receive {count} free credits on sign-up (enough for ~10,000 characters of basic speech). Additional credits can be purchased on-demand via Stripe packages without recurring subscriptions.

Question 2

What file formats can I import? Is there a character limit?

Accepted Answer

You can directly paste text or upload .txt, .md (Markdown), and .docx (Word) files. We support files up to 10MB and 500,000 characters per document with intelligent chunked segmentation.

Question 3

Which audio export formats are supported?

Accepted Answer

You can export full merged lossless audio (.wav), download all segment audio files in a single (.zip) archive, or export the formatted script as (.txt).

Question 4

How long are my audio files and projects stored?

Accepted Answer

Project content and generated audio are available in your workspace while the Service supports them. Storage availability and retention may change, so please download and back up important files promptly.

Help & Support Center

Official Community

Email Support

Frequently Asked Questions